SPARK Interactive (“SPARK,” “we,” “us,” or “our”) operates sparkinteractive.com and may operate other websites and digital marketing platforms. It is SPARK’s policy to respect your privacy regarding any information we may collect while operating our websites and providing our services.

1. Website Visitors

Like most website operators, SPARK collects non-personally identifying information of the sort that web browsers and servers typically make available, such as browser type, language preference, referring site, and the date and time of each visitor request. SPARK’s purpose in collecting non-personally identifying information is to better understand how visitors use our website.

SPARK also collects potentially personally identifying information like Internet Protocol (IP) addresses for logged-in users and for users leaving comments on SPARK blogs and sites. SPARK only discloses this information under the same circumstances described in this Privacy Policy.

2. Gathering of Personally Identifying Information

Certain visitors choose to interact with SPARK in ways that require us to gather personally identifying information. The amount and type of information gathered depends on the nature of the interaction. For example, we ask visitors who sign up at sparkinteractive.com to provide a name and email address. Those who engage in transactions with SPARK are asked to provide additional information, including personal and financial information required to process those transactions.

SPARK collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with SPARK. Visitors can always refuse to supply personally identifying information, with the understanding that doing so may prevent them from engaging in certain website-related activities.

3. SMS and Text Message Communications

By providing your mobile phone number and opting in to receive text messages from SPARK Interactive, you consent to receive recurring SMS and MMS messages for the following purposes:

3.1  First-Party Communications (SPARK Interactive)

SPARK Interactive may send SMS messages to individuals who have voluntarily provided their phone number through our website forms, contact requests, consultation bookings, or other opt-in mechanisms. These messages may include:

• Appointment reminders and consultation follow-ups
• Information about SPARK Interactive products and services
• Responses to inquiries submitted through our website or other channels
• Marketing and promotional messages related to SPARK Interactive offerings

3.2  Client Campaign Communications (On Behalf of Clients)

SPARK Interactive also provides SMS marketing services to its clients, including automotive repair shops and other local businesses. In these cases, SPARK Interactive operates as a service provider and sends messages on behalf of its clients to that client’s own customer base. All such campaigns are conducted in compliance with applicable law, and the client is responsible for ensuring that their customers have provided appropriate consent to receive SMS communications.

3.3  Consent and Opt-In

Consent to receive SMS messages is not a condition of purchasing any product or service from SPARK Interactive or from our clients. Message frequency may vary depending on your activity and preferences. By opting in, you agree to receive messages from SPARK Interactive or from our client businesses at the phone number you provide.

3.4  Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying STOP to any message you receive. After opting out, you will receive a one-time confirmation message and will no longer receive further SMS messages from that sender unless you re-subscribe. For help, reply HELP to any message or contact us at privacy@sparkinteractive.com.

3.5  Message and Data Rates

Standard message and data rates may apply based on your mobile carrier plan. SPARK Interactive is not responsible for any charges imposed by your wireless carrier.

3.6  No Sharing of Phone Numbers for Third-Party Marketing

SPARK Interactive will not sell, rent, or share your mobile phone number with unaffiliated third parties for their own marketing purposes. Phone numbers collected for SMS communications will only be used as described in this Privacy Policy.

4. Aggregated Statistics

SPARK may collect statistics about the behavior of visitors to its websites and may display this information publicly or provide it to others. However, SPARK does not disclose personally identifying information other than as described in this Privacy Policy.

5. Protection of Personally Identifying Information

SPARK discloses potentially personally identifying and personally identifying information only to those employees, contractors, and affiliated organizations that (i) need to know that information in order to process it on SPARK’s behalf or to provide services available through SPARK’s websites, and (ii) have agreed not to disclose it to others. Some of those employees, contractors, and affiliated organizations may be located outside of your home country; by using SPARK’s websites, you consent to the transfer of such information to them.

SPARK will not rent or sell personally identifying information to anyone. SPARK discloses personally identifying information only in response to a subpoena, court order, or other governmental request, or when SPARK believes in good faith that disclosure is reasonably necessary to protect the property or rights of SPARK, third parties, or the public at large.

If you are a registered user of a SPARK website and have supplied your email address, SPARK may occasionally send you an email to tell you about new features, solicit your feedback, or keep you up to date with what is going on with SPARK and our products.

SPARK takes all measures reasonably necessary to protect against the unauthorized access, use, alteration, or destruction of personally identifying information.

6. Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. SPARK uses cookies to help identify and track visitors, their usage of the SPARK website, and their website access preferences. SPARK visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using SPARK’s websites, with the understanding that certain features of SPARK’s websites may not function properly without the aid of cookies.

7. Business Transfers

If SPARK, or substantially all of its assets, were acquired, or in the unlikely event that SPARK goes out of business or enters bankruptcy, user information would be one of the assets transferred or acquired by a third party. You acknowledge that such transfers may occur and that any acquirer of SPARK may continue to use your personal information as set forth in this policy.

8. Advertising

Advertisements appearing on any of our websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by SPARK and does not cover the use of cookies by any advertisers.

9. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and other applicable California law. These rights may include:

• The right to know what personal information we collect, use, disclose, and sell
• The right to request deletion of your personal information
• The right to opt out of the sale of your personal information
• The right to non-discrimination for exercising your privacy rights

To exercise any of these rights, please contact us at privacy@sparkinteractive.com or using the contact information below.

10. Privacy Policy Changes

Although most changes are likely to be minor, SPARK may change its Privacy Policy from time to time at SPARK’s sole discretion. SPARK encourages visitors to frequently check this page for any changes. If you have a sparkinteractive.com account, you may also receive an alert informing you of these changes. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

11. Contact Information

If you have any questions about this Privacy Policy, please contact us at:

SPARK Interactive
Attn: Legal Department
Re: CO Privacy Rights
1824 Woodmoor Dr Suite 203-A
Monument, CO 80132
Telephone: (805) 590-7916
privacy@sparkinteractive.com